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National Research Corporation Names Munroe Regional the 2013/2014 Consumer Choice Award Winner in Marion County

It is the 11th consecutive year that Munroe Regional has won the award.

Ocala, Fla. (October 21, 2013) – Munroe Regional Medical Center is pleased to announce that it has received the 2013/2014 Consumer Choice Award for Marion County by the National Research Corporation.  It is the 11th consecutive year that Munroe Regional has won the award.  The medical center is one of an elite few, nine hospitals, in the state to have won the award 11 or more years in a row.  The award was announced in the Monday, October 21, 2013 edition of Modern Healthcare.

“Munroe Regional Medical Center has proudly been providing high quality healthcare to the residents of Ocala/Marion County for over 115 years,” said Rich Mutarelli, Interim President & CEO of Munroe Regional. “Being recognized for the 11th year in a row by the people of Ocala/Marion County as having the Best Doctors, Best Nurses, Best Quality and Best Image is a well deserved testament to our employees, physicians and volunteers and their commitment to Munroe Regional, our patients and our community."

National Research Corporation is pleased to publicly recognize the nation’s top hospitals as 2013/2014 Consumer Choice Award winners. The award identifies hospitals that healthcare consumers have chosen as having the highest quality and image throughout the U.S. This is the 18th year National Research has awarded hospitals whose consumers have recognized them for providing the highest quality healthcare.

Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights Survey. This study surveys over 270,000 households in the contiguous 48 states and the District of Columbia. From the households surveyed, hospitals named by consumers are analyzed and ranked based on their Core Based Statistical Areas (CBSAs) as defined by the U.S. Census Bureau, with the winning facilities being ranked the highest.

“We are thrilled to offer this annual award because we understand how important the role of reputation plays in healthcare consumer decision-making,” said Susan L. Henricks, President and Chief Operating Officer at National Research. “These winners have done an outstanding job of representing their organizations in terms of high quality care, improvement initiatives, and positive consumer perceptions and experiences. The consumers have spoken. And we congratulate the winning hospitals in receiving this honor.”

About National Research Corporation

For more than 30 years, National Corporation (NASDAQ: NRCIA and NRCIB) has been at the forefront of patient-centered care. Today the company’s focus on empowering customer-centric healthcare across the continuum extends patient-centered care to incorporate families, communities, employees, senior housing residents, and other stakeholders.

Recognized by Modern Healthcare as one of the largest patient satisfaction firms in the U.S., National Research is dedicated to representing the true voice of patients and other healthcare stakeholders. This integration of cross-continuum metrics and analytics uncovers insights for effective performance improvement, quality measurement, care transitions, and many other factors that impact population health management.

National Research is headquartered in Lincoln, Nebraska. For more information, call 800-388-4264, write to, or visit

About Munroe Regional Medical Center
Munroe Regional Medical Center is a locally owned, not-for-profit, acute care community hospital located in Ocala, Florida.  Munroe Regional has been serving the residents of Marion County and surrounding communities for 114-years.  The medical center has 421 licensed beds, 2,500 associates, 500 physicians and 1,700 volunteers.  Munroe Regional admits over 22,000 patients each year, treats over 101,000 in three emergency departments, and sees another 51,000 for other outpatient needs.  Munroe Regional’s mission is to improve the health of our community by delivering compassionate, innovative care through exceptional people doing extraordinary works.  Munroe Regional is located at 1500 SW 1st Ave, Ocala, Florida.  Website address is  Main telephone number is (352) 351-7200.