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National Research Corporation Names Munroe Regional the 2011/2012 Consumer Choice Award Winner in Marion County

It is the ninth consecutive year that Munroe Regional has won the award

Ocala, FL - October 19, 2011

Munroe Regional Medical Center is pleased to announce that it has received the 2011/2012 Consumer Choice Award for Marion County by the National Research Corporation (NRC). It is the ninth consecutive year that Munroe Regional has won the award. The medical center is one of 17 hospitals in the state of Florida to receive the 2011/2012 Consumer Choice Award and one of an elite few, nine hospitals, in the state to have won the award nine or more years in a row. The award was announced in the Monday, October 17, 2011 edition of Modern Healthcare.

The award identifies hospitals that healthcare consumers have chosen as having the highest quality and image in over 300 markets throughout the U.S. This is the 16th year NRC has awarded hospitals whose consumers have recognized them for providing the highest quality healthcare.

“Munroe Regional is pleased to have been named Marion County’s most preferred hospital for overall quality and image, and for having the best doctors and nurses, by our community for the ninth consecutive year,” said Steve Purves, President & CEO of Munroe Regional. The Consumer Choice Award provides a benchmark for consumers to show how important quality healthcare is to them and to their families and we are proud to be able to meet our community’s needs by providing them with high quality healthcare at Munroe Regional.”

Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Ticker survey. This study surveys over 250,000 households representing over 450,000 consumers in the contiguous 48 states and the District of Columbia. From the households surveyed, 3200 hospitals named by consumers are analyzed and ranked based on their Core Based Statistical Areas (CBSAs) as defined by the U.S. Census Bureau, with the winning facilities being ranked the highest.

“Consumers are taking a more proactive role in their healthcare decisions and demanding higher quality. In a constantly changing healthcare industry, consumer perception is becoming more and more vital to the success of all hospitals,” said Susan L. Henricks, President and Chief Operating Officer at NRC. “At NRC, we know it is imperative to learn from the patient’s experience in order to improve the quality of care. The Consumer Choice Award recognizes those facilities that are meeting or exceeding the needs of consumers – their patients.”

NRC’s Ticker Survey is the nation’s largest and most comprehensive study of its kind. No other study measures hospital performance and preferences and contains more consumer responses than NRC’s study. The study has a margin of error of + or – 0.2 percent at a national level. Co-winners are named when scores fall within the statistical margin of error for a given market.

National Research Corporation (NASDAQ: NRCI) is an industry leader, with more than two decades of experience in healthcare performance measurement and improvement.

For more information please contact Ryan Gerds, Public Information Officer, at 402-5206.

About Munroe Regional Medical Center
Munroe Regional Medical Center is a locally owned, not-for-profit, acute care community hospital located in Ocala, Florida. Munroe Regional has been serving the residents of Marion County and surrounding communities for 113-years. The medical center has 421 licensed beds, 2,600 associates, 450 physicians and 1,600 volunteers. Munroe Regional admits over 24,000 patients each year, treats over 99,000 in three emergency departments, and sees another 51,000 for other outpatient needs. Munroe Regional’s mission is to improve the health of our community by delivering compassionate, innovative care through exceptional people doing extraordinary works. Munroe Regional is located at 1500 SW 1st Ave, Ocala, Florida. Website address is MunroeRegional.com. Main telephone number is (352) 351-7200.

-MunroeRegional.com-

 


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