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To be treated with courtesy and respect, with appreciation of his/her individual dignity and with protection of his or her need for privacy.
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To a prompt and reasonable response to questions and requests.
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To know who is providing medical services and who is responsible for his/her care.
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To an appropriate assessment and effective management of pain.
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To consideration of cultural and spiritual beliefs.
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To know what patient support services are available, including whether an interpreter is available if he/she does not speak English.
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To know what rules and regulations apply to his/her conduct.
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To be given by the healthcare provider information concerning diagnosis, planned course of treatment, alternatives, risks and prognosis in order to make informed decisions.
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To refuse treatment, except as otherwise provided by law.
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To be given, upon request, full information and necessary counseling on the availability of known financial resources for his/her care.
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A patient who is eligible for Medicare has the right to know, upon request and in advance of treatment, whether the healthcare provider or healthcare facility accepts the Medicare assignment rate.
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To receive, upon request, prior to treatment, a reasonable estimate of charges for medical care.
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To impartial access to medical treatment or accommodations, regardless of race, national origin, religion, physical handicap or source of payment.
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To treatment for any emergency medical condition that will deteriorate from failure to provide treatment.
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To have family/representative and/or personal physician notified of admission.
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To considerate, respectful care with regard to privacy and personal dignity.
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To an opportunity to resolve dilemmas about healthcare decisions through Munroe's Bioethics Committee.
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To formulate advance directives, such as a living will and/or designate a surrogate to make healthcare decisions, to the extent permitted by law.
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To review his/her medical records in accordance with Munroe policy.
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To be free from all forms of abuse.
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To be informed if medical treatment is for the purpose of experimental research and to give consent or refusal to participate in such experimental research.
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To be listened to and assured a timely response to concerns regarding any aspect of hospital stay by notifying your nurse.
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To be considerate of rights of others with regard to noise, property and number of visitors.
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To be free from restraints of any form that are not medically necessary, or are used as a means of coercion, discipline, convenience or retaliation.
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To confidentiality of patient information and medical records.
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To express grievances regarding any violation of his/her rights, as stated in Florida law, through the grievance procedure of the healthcare provider or healthcare facility which served him/her and the appropriate state licensing agency.