An automated teller machine (ATM) is located on the ground floor of the hospital in the Palmer Lobby and in the Dining Room on the first floor.

Lord's Chapel

The Lord's Chapel, donated by the Lovell-Ritch families, is located on the ground floor across from the gift shop, and is available 24 hours a day for prayer and meditation. A chaplain is available 24 hours upon request.


Public telephones are located on the ground floor of the hospital in the Palmer Lobby area, as well as the Emergency Department entrance.

Visiting Information

We recognize that visitors can be as much of a patient's therapy as rest and medical care, and we welcome you to Munroe.

  • Visiting Hours end at 8:30 p.m. The courtesy shuttle operates until 8:30 p.m. If you need assistance after 8:30 p.m., please notify a staff member.
  • Customer Service Liaisons are located at the Palmer Lobby (ground floor) entrance, 7:00 a.m. - 8:30 p.m. and the Johnson Lobby (second floor) entrance, 5:00 a.m. - 12:00 p.m. and are available to direct and assist visitors.
  • Visiting hours for the Critical Care areas are 8:00am - 6:00pm and 8:00pm - 10:00pm
  • Maternity unit visiting hours are 11:00 a.m. - 8:30 p.m.

Visitor Responsibilities

  • Visitors must dress appropriately and must wear shirts and shoes.
  • No more than two visitors allowed at bedside at one time. Visitors in semi-private rooms should be considerate of both patients.
  • People with colds, sore throats, or any contagious diseases should not visit patients.
  • Visits should be kept short.
  • Visitors should maintain a quiet environment and avoid unnecessary noise.
  • Visitors may be asked to leave the room during tests or treatments or when the doctor or nurse needs to see the patient.
  • Liberal visiting arrangements may be made for families of surgical patients on the day of surgery.
  • Cellular phone use is prohibited in designated care areas.

Visitor Lounges

There are specially designated lounge areas for visitors on patient care floors

  • First floor: Emergency Department
  • Second floor: The CVICU lounge is located near the Cardiovascular Intensive Care unit. The Cath Lab/Open Heart lounge is near the Cath Lab and Open Heart surgical suites. The Cath Lab Registration lounge is directly across from the Cath Lab.
  • Third floor: The Intensive Care lounge includes lounge chairs, laptop stations, telephones, restrooms and help desk, and is located outside the David Family Intensive Care unit. A Volunteer host/hostess is on duty in the Plumley Surgical Lounge to keep family members informed about the progress of surgery and the patient's condition. The Surgical Admissions unit lounge is also located on the third floor.
  • Fourth floor: The Women's Center lounge is available for those visiting patients in the Maternal Child Health, nursery and labor & delivery areas.

Visitation Guidelines for the Intensive Care Unit

Munroe Regional's David Family Intensive Care unit delivers the highest level of healthcare available to the sickest patients.

  • Access to the ICU is through secured doors via the ICU lounge on the third floor. Please check in at the lounge reception desk for admittance to the unit.
  • Visiting hours are 8:00 a.m. - 6:00 p.m. and 8:00 p.m. to 10:00 p.m.
  • Children under age 12 are discouraged from visitation. Infants and toddlers have immature immune systems and may be at risk for exposure to disease.
  • Please respect all patients' privacy by not looking into the rooms of others; upon entering the unit, please go directly to your loved one's room. Remain in the patient's room while visiting to help ensure privacy for all patients.
  • Remember, each room is limited to two visitors.
  • Food and drink for visitors are discouraged at the bedside. We recommend using meal time as a rest period for yourself.
  • Use of cell phones inside the unit is not permitted as it interferes with the monitoring and documentation equipment. Please turn your cell phone off prior to entering the unit.
  • Please refrain from wearing strong perfumes when visiting.
  • Live flowers are not permitted at the bedside.
  • You may be asked to leave the room to allow for procedures or care. Please return to the family waiting room and wait until contacted by physician or nurse.
  • Restrooms, pay phones, computer hookups and coffee are available in the ICU lounge.
  • The ICU tends to be cool, so you may want to bring a sweater or jacket. The hospital cannot provide pillows or blankets.
  • Do not visit if you are ill.
  • Remember to take breaks, walks, eat well and rest. Take care of yourself.
  • We encourage you to go home and rest when visiting hours are over. Overnight stays in the ICU waiting room are not permitted.
  • David Family ICU lounge telephone: (352) 351-7328.
  • ICU rooms 301 to 316: (352) 351-7358
  • ICU rooms 317 to 330: (352) 351-7383
  • We ask that each family designate a spokesperson to call the hospital and check on the condition of a loved one. Multiple phone calls limit the time that healthcare providers have to spend at the bedside and give care. Please note: Information will not be given over the telephone to any person unable to provide a patient's PIN number.

Patient Interactive ProgramsPatient Interactive Programs